Returns & Exchanges
At Naan Furniture, we want you to love your home; if a piece isn't the perfect fit, you can return it within 30 days of delivery for a full refund. Items must be in their original condition and packaging to ensure a smooth return process.
Initiate Your Request
Contact our support team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA).
Prepare for Pickup
Disassemble the furniture if necessary and secure it in its original box with all protective padding and hardware included.
Schedule Collection
Once your request is approved, our specialized furniture couriers will contact you to schedule a convenient window for curbside pickup.
Inspection & Refund
After our warehouse team inspects the item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing